If you own or manage commercial property in Onalaska, WI, you know your roof is one of your most important assets. But when it comes time for repairs, maintenance, or replacement, hiring the right roofing company is crucial. A bad choice can lead to project delays, quality issues, or unexpected costs.
That’s why it’s vital to ask the right questions before signing any contract. By carefully vetting your roofing partner, you protect your property, your budget, and your peace of mind. For expert commercial roofing guidance in Onalaska, WI, contact MQ Roofing at (608) 553-3300.
Below, we break down 10 key questions every commercial building owner should ask before hiring a roofing company.
Top 10 Questions to Ask Your Roofing Company
1. Are You Licensed and Insured?
This is non-negotiable. A reputable roofing company should hold all required state and local licenses to perform commercial work in Wisconsin. Equally important is proof of insurance, both general liability and workers’ compensation.
Why it matters:
- Licensing confirms the company meets legal and industry standards.
- Insurance protects you from liability if workers are injured or property is damaged during the job.
2. Can You Provide References from Similar Commercial Projects?
Don’t just rely on their marketing materials. Ask for references from other commercial clients, especially those with similar building types or roofing systems.
Why it matters:
- Speaking to past clients gives you real-world insight into quality, reliability, and professionalism.
- Commercial projects often have different requirements than residential jobs.
3. What Is Your Experience with My Roofing System?
Commercial buildings may have TPO, EPDM, metal, modified bitumen, or other specialized systems. Not all contractors have experience with every type.
Why it matters:
- A company familiar with your system can troubleshoot issues, select proper materials, and install or repair correctly.
- Inexperience increases the risk of errors that compromise the roof’s lifespan.
4. Who Will Be Onsite Managing My Project?
Some roofing companies subcontract work or assign crews with little oversight. Ask about who will supervise the project daily.
Why it matters:
- A dedicated project manager improves communication and quality control.
- You’ll know who to contact with questions or concerns.
5. How Do You Handle Safety?
Roofing is high-risk work, especially on large commercial buildings. A reputable roofing company will have clear safety protocols.
Why it matters:
- Protect workers and reduce liability for your business.
- Shows professionalism and commitment to industry standards.
6. What Is Included (and excluded) in Your Proposal?
A clear, detailed proposal prevents unpleasant surprises later. Don’t settle for vague estimates, insist on specifics.
Why it matters:
- Helps you compare bids fairly.
- Reduces the chance of hidden fees or disagreements over scope.
7. How Do You Address Unexpected Issues?
Commercial roofing projects often uncover surprises once work begins, like wet insulation or hidden damage. Ask how the contractor will handle these.
Why it matters:
- Clarifies how change orders are managed.
- Shows transparency and preparedness.
8. What Warranties Do You Offer?
A professional roofing company will back its work with warranties on both materials and labor.
Why it matters:
- Protects your investment long-term.
- Gives you confidence in the quality of both products and workmanship.
9. How Will You Minimize Disruption to My Business?
Roofing work can be noisy, messy, and disruptive. For commercial tenants or operations, planning is essential.
Why it matters:
- A good contractor will discuss scheduling, site access, debris removal, and communication with tenants.
- Shows respect for your business operations.
10. Can I Review a Sample Contract?
Finally, ask to see their standard contract before you commit. Look for clear language about scope, schedule, payment terms, warranties, and dispute resolution.
Why it matters:
- Helps you spot potential red flags before signing.
- Sets clear expectations for both parties.
Roofing Company You Can Trust
In Onalaska, WI, harsh winters, spring storms, and hot summers can test your roof year-round. Your choice of roofing company is an investment in your building’s protection and value.
Asking these ten questions helps ensure you’re partnering with a qualified, professional, and reliable team, like MQ Roofing, which understands the unique needs of local commercial buildings.
If you’re planning a roofing project in Onalaska, WI, don’t leave it to chance. Call (608) 553-3300 to discuss your needs with MQ Roofing today and make sure you get the answers you need before signing onto the dotted line.
FAQ
Why is licensing so important?
Licensing shows the contractor meets state and local requirements. It’s proof they know building codes and best practices.
What insurance should a roofing company have?
General liability protects your property. Workers’ compensation covers employee injuries onsite.
What happens if they find extra damage?
Discuss upfront how they handle change orders and unexpected discoveries to avoid surprises.
Why ask for a sample contract?
Reviewing the contract in advance ensures clarity on scope, costs, schedule, and warranties before you commit.